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Policies

SHIPPING POLICY

  • All orders will be shipped within 2-3 business days after purchase.  We ship via USPS. All orders come with a tracking number. Once your order ships, you will receive an email with that tracking number. If your package is delayed, refer to the tracking number for more information. Once the package leaves our possession, it is then the responsibility of the USPS.  
  • Each customer is responsible for tracking their own package. We do not follow tracking numbers once they are shipped.
  • Once the package ships and leaves our possession, it is then the responsibility of the USPS. 
  • International shipping: We do ship internationally. Shipping prices vary based on country, so feel free to enter in your information at checkout to see what the shipping cost will be. There is a $10 handling fee for international orders. All international customers are responsible for paying any necessary duties, customs or fees after the package ships. It is the responsibility of the customer to follow the tracking number and correspond with the necessary shipping office for that information.

RETURN / EXCHANGE POLICY

  • All sales are final unless an incorrect item was shipped. We do not assume responsibility for items once they have been shipped. Once it has been given to USPS, we take no responsibility for lost or damaged items. We will do everything that we can to help locate your package, including opening a claim with the USPS.  If we send the incorrect item, we will arrange an exchange at no additional charge to the customer.
  • Fabrics that are cut, washed, or altered are not eligible for a refund or exchange.
.

SALE/DISCOUNT POLICY        

  • Sale prices, promotions or discounts are only applied during the specified dates of said events. Orders placed before or after those events are final and are not eligible for special pricing.

PREORDER POLICY

  • Placing a Preorder means that you are reserving the fabric by paying for it up-front before we receive it from the manufacturer. We will state when we expect to receive the fabrics in the listing, Please know that this is an estimate from the manufacturer and is subject to change. The arrival date is out of our hands. We will ship the fabric as soon as possible once it arrives from the manufacturer. If there are significant delays or any missing fabrics, we will notify you immediately via the email that you provide at checkout. Please make sure that you enter a valid email address with no typos, as this is our only way to contact you. 
  • All Preorder sales are final. If you order any in-stock items with a Preorder, all items will be shipped with the Preorder once that fabric arrives. If you would like in-stock items to be shipped separately, please place separate orders.

 

AFFILIATE COMMISSIONS 
Lo & Behold Stitchery sometimes uses affiliate links meaning that we earn a teeny tiny commission from each product that you purchase through that link. This does not cost you anything extra, but it does allow us to continue to offer free and helpful content. Rest assured that we only recommend products that we know and love!

Online Quilting Courses: Beginner Quilting Academy, Triangle School and Curve College

Effective date: September 6th, 2024

TERMS OF PARTICIPATION

Please READ carefully. By purchasing any of these products, the following Terms and Conditions are entered into by Lo & Behold Stitchery, LLC. (“Company”, “we”, or “us”) and You (“Client” or “You”) agree to the follow terms stated herein.

PROGRAM/SERVICE

Lo & Behold Stitchery. (herein referred to as “Lo & Behold Stitchery, LLC.” or “Company”) agrees to provide the Program you have purchased, “Curve College, Triangle School, and/or Beginner Quilting Academy” (herein referred to as “Program”) identified in online commerce shopping cart. As a condition of participating in the Program, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

As part of the Program, the Company shall provide the following to Client:

A Password Protected Program Area: The Company shall maintain a Program Area that will include video, PDF trainings, and other training and support information. You shall have access to this Program Area for as long as the Program Area exists, however no less than 120 days. In the event that the Company intends to close the Program Area, it shall provide clients with a 30 day notice and the ability to download the resources contained in the Program Area, which is what is referred to as “Lifetime Access” in our marketing materials.

Program Participant Community Group: The Company shall create and maintain a closed Community group for students of the Program (the “Curve College, Triangle School, and/or Beginner Quilting Academy Community Group”). You shall have access to this Program Group for as long as the Program Area exists, however no less than 120 days. In the event that the Company intends to close the Program Community Group, it shall provide clients with a 30 day notice prior to closure and/ or archive of the group. 

From time to time, the Company will offer bonuses to individuals who sign up for the Program. You shall be entitled to any bonuses offered to you at the time of your enrollment. Bonuses are not guaranteed to be available for the entire lifespan of the program and they vary depending on specific live and automated promotions throughout the year.

DISCLAIMER

The Company’s Terms of Use, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to your participation in the Program.

FEES

In consideration of Your access to the Program, you agree to pay $247 for Beginner Quilting Academy (BQA), and/or $167 each for Triangle School and/or Curve College. The printed version of the BQA workbook is priced separately and is $67.

REFUND POLICY

We want you to be satisfied with your purchase, but we also want you to give your best effort to apply all of the strategies in the course. The Company provides a 7-day money-back guarantee minus the cost of the included PDF pattern. Digital patterns are non-refundable, therefore if a refund is requested within the first 7 days of purchase, the cost of your purchase price less $13 will be rewarded back to the customer.  That money-back guarantee is governed by the following terms.

In order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. In the event that you decide your purchase was not the right decision, within 7 days of the first module being released, contact our support team at hello@loandbeholdstitchery.com and let us know you’d like a refund by the 7th day at 11:59 EST. You must include proof of the following items. If you request a refund and do not include proof of the following by the 7th day, you will not be granted a refund.

The work that you need to submit with your request for a refund includes ALL of the following items:

  • Requirement 1: You have successfully created a Kajabi log-in and password. 

  • Requirement 2: You have completed all of the Orientation lessons as well as Module 1 lessons. This includes downloading the PDFs and watching all videos.

  • Requirement 3: Write and attach 4-6 sentences about why you purchased Curve College, Triangle School and/or Beginner Quilting Academy and why you no longer believe it to be the right fit.

We will NOT provide refunds for any request that comes more than 7 days following the purchase of the course. After day 7, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.

Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.

If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under this Agreement and the Company’s Terms of Use. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, workbooks, social media groups limited to paying members, and other resources.

All refunds are discretionary as determined by Lo & Behold Stitchery, LLC. To further clarify, we will not provide refunds for requests made after the 7th day from purchase.

If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: hello@loandbeholdstitchery.com

CONFIDENTIALITY

The Company respects the privacy of its clients and will not disclose any information You provide except as set forth in this Agreement. As a condition of participating in the Program, you hereby agree to respect the privacy of other Program participants and to respect the Company’s confidential information.

Specifically, you shall not share any information provided by other Program participants outside of the bounds of the Program unless you receive express written permission from such other participant to share the information. Similarly, the content of the Program contains the Company’s proprietary methods, processes, forms, templates, and other information. You hereby agree not to share the information provided to You in the Program with anyone other than the Company, it’s owners and employees, and other Program participants.

NO TRANSFER OF INTELLECTUAL PROPERTY

All content included as part of the Program, such as text, graphics, logos, images, as well as the compilation thereof, and any software used in the Program, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are proprietary of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. 

Your participation in the Program does not result in a transfer of any intellectual property to You, and, as a condition of participation in the Program, You agree to observe and abide by all copyright and other intellectual property protection.

You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Program content and resources. You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Program.

The Company content is not for resale. Your participation in the Program does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.

You hereby agree that any infringement of the Company’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if you violate the Company’s intellectual property rights, your access to the Program will be terminated immediately, and you shall not be entitled to a refund of any portion of the fees.

INDEPENDENT CONTRACTOR STATUS

Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. The Company is agreeing only to provide Client with access to the Program, which provides education and information. The information contained in the Program, including any interactions with the instructors, is not intended as, and shall not be understood or construed as, professional advice.

FORCE MAJEURE

The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, medical emergency, lock-outs, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

SEVERABILITY/WAIVER

If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

MISCELLANEOUS

You agree to absolve and do hereby absolve the Company of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the Program and/or any information and resources contained in the Program. You agree that the Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Program.

The information, software, products, and service included or available through the Program may include inaccuracies or typographical errors. Changes are periodically added to the information in the Program. The Company and/or its suppliers may make improvements and/or changes in the Program at any time.

The Company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained in the Program for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. The Company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Program, with the delay or inability to use the Program or related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Program, or otherwise arising out of the use of the Program, whether based on contract, tort, negligence, strict liability, or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages. Because some States or other jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to You. If you are dissatisfied with the Program or any portion of it, your sole and exclusive remedy is to discontinue using the Program.

NON-DISPARAGEMENT

The Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth herein below. The parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit, speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its programs, members, owner directors, officers, Affiliates, subsidiaries, employees, agents or representatives.

ASSIGNMENT

Client may not assign this Agreement without express written consent of Company.

MODIFICATION

Company may modify terms of this agreement at any time. All modifications shall be posted on the Lo & Behold Stitchery, LLC. website and purchasers shall be notified.

TERMINATION

The Company reserves the right, in its sole discretion, to terminate your access to the Program and the related services or any portion thereof at any time, if You become disruptive to the Company or other Program participants, if You fail to follow the Program guidelines, or if You otherwise violate this Agreement. You shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Program and related services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses.

RESOLUTION OF DISPUTES

You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Program. To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only in the state or federal courts that are geographically nearest to Raleigh, NC.

EARNINGS DISCLAIMER

Every effort has been made to accurately represent this product and its potential.

This site and the products offered on this site are not associated, affiliated, endorsed, or sponsored by Facebook, nor have they been reviewed tested or certified by Facebook.

There is no guarantee that you will earn any money or achieve any particular result using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings or accomplishments. Earning and accomplishment potential is entirely dependent on the person using our product, ideas and techniques. 

Any claims made of accomplishments or examples of actual results can be verified upon request. Your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned, your finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or results. Nor are we responsible for any of your actions.

Materials in our product and our website may contain information that includes or is based upon forward-looking statements within the meaning of the securities litigation reform act of 1995. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” and other words and terms of similar meaning in connection with a description of potential earnings or financial performance.

Any and all forward looking statements here or on any of our sales material are intended to express our opinion of earnings and accomplishment potential. Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to ours or anybody else’s, in fact no guarantees are made that you will achieve any results from our ideas and techniques in our material.

OUR MINIMUM GUARANTEES

Unless otherwise noted, all products come with a 7 day guarantee. Longer conditional guarantees may apply, so check the sales material at the time of your order for details. If you do not understand or agree with any of these conditions, please do not order this material. If you require further clarification, please contact hello@loandbeholdstitchery.com

© Lo & Behold Stitchery, LLC.

Last Updated: September 6, 2024

 

Contact Us

If you have any questions, concerns please contact us:

  • By email: hello@loandbeholdstitchery.com
  • By visiting this page on our website: www.loandbeholdstitchery.com